Coach Navrotchi
Terms
How programs, packs and coaching work. Questions? Ask on your intro call.
Programs
- Programs are month to month. Cancel with 30 days' notice.
- Analyzed matches are used whenever you compete; practice matches count. Unused ones carry over to the next month. Sessions and calls do not carry over.
- Matches are analyzed from your recording, within 48 hours. Live analysis, in person, is available for matches within 30 minutes of Boca.
- Tour: unlimited matches analyzed, tournament or practice. Fair use applies.
- Text support is Monday to Friday, during business hours.
- Tournament evaluations need at least 3 tracked matches from the tournament.
- Upgrades and downgrades take effect on the next billing date.
- Injury: unused analyzed matches convert into sessions, one for one, or the program can pause for up to 1 month per year.
Payment
- Programs are billed monthly by card (3% processing fee) or invoice.
- Programs and packs are paid in advance, non-refundable and non-transferable.
- Late or failed payment pauses services.
Lessons and session packs
- Packs are valid from the first session. Tennis: 5 hours for 1 month, 10 hours for 2 months. Mental: 5 hours for 2 months.
- Each weather cancellation extends the pack by one week.
- Travel included within 30 minutes of Boca. Court fees are paid by the client.
Match coaching and travel
- Travel coaching: a week is 7 consecutive days. The client covers flights, lodging, ground transportation and meals. A 50% deposit confirms the booking.
All services
- Cancellations with less than 24 hours' notice are deducted from the package or charged.
- The client provides match recordings. If a match can't be recorded (no stream, or filming not allowed), book an in-person match report within 30 minutes of Boca: $250, or 1 report and 1 session from the plan for program members.
- Services are for one player. Groups on request.
- Player data is private and shared only with the client and the coach they name.
Programs
Build habits that hold under pressure.
Weekly coaching built on your matches. Month to month.